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SunnyWay Support

Your Guide to Navigating the NDIS

We do more than just connect you to services – we provide guidance, planning, and advocacy so you feel confident and supported every step of the way.

What Does a Support Coordinator Do?

Our Support Coordinators work closely with you to:

  • Understand your NDIS plan and explain what each part means for you.

  • Identify and connect with the right providers in your local area.

  • Coordinate your services so everything runs smoothly.
    Monitor and review your supports to ensure they meet your changing needs.

  • Assist during life changes or crises by adjusting your plan to keep things on track.

  • Prepare for plan reviews to make sure your future needs are included.

Support Connection

For participants who need help understanding their plan and connecting with providers. We help you get started confidently.

Support Coordination

For participants needing regular assistance managing services and achieving goals. We coordinate everything on your behalf.

Specialist Support Coordination

For participants with complex needs or high-risk situations. We provide expert planning and crisis management strategies.

Am I Eligible for Support Coordination?

To access this service, you must:

  • Have Support Coordination funding included in your NDIS plan (under Capacity Building).

  • Be an NDIS participant who needs help connecting with and managing providers.

Not sure if you have funding? Contact us, and we’ll guide you on what’s possible.

Frequently Asked Questions (FAQ)

Look under “Capacity Building Supports” in your NDIS plan. If you’re unsure, we can check for you.

Yes! We have a bilingual team dedicated to supporting Vietnamese-speaking participants.

No problem – we provide support nationwide, including phone and online consultations.

Absolutely! We offer bilingual support in English and Vietnamese.

Yes, if it is funded in your NDIS plan. It will not affect other parts of your funding.

Absolutely. We assist with urgent changes, health concerns, and unexpected challenges.